Most items we sell are brand new or in like-new, open-box condition. Each product listing clearly specifies its condition. If you have questions, feel free to contact us before purchasing.

As an independent reseller, many products sold on our site may not be eligible for the original manufacturer’s warranty. If a warranty is included, it will be clearly stated on the product page.

Yes. CarterBoost only offers authentic products sourced through verified distributors, liquidation channels, or open-box suppliers. We inspect all items to ensure quality and authenticity.

Yes, we offer a return window for eligible products. Please review our return policy for details on timeframes, condition requirements, and any restocking fees that may apply.

As a reseller, we are able to acquire overstock, discontinued, or open-box items at discounted rates and pass those savings on to you—without compromising on quality.

No. Unless explicitly stated, we are not directly affiliated with, endorsed by, or authorized by the brands we sell. Brand names are used solely for compatibility and identification purposes.

While we don’t provide installation services, many of our product listings include manuals or links to online installation guides. For complex installations, we recommend hiring a licensed contractor or plumber.

In most cases, yes. However, open-box or liquidation items may occasionally be missing manuals or small hardware components. Product pages will specify if any accessories are excluded.

Please contact us at support@carterboost.website within 48 hours of delivery with photos of the damage. We will work with you to offer a replacement, repair, or refund depending on the situation and item availability.

Unauthorized resale of our products on third-party platforms is prohibited. For wholesale or resale inquiries, please contact us for formal authorization.